Live on this page — try the chat bubble in the corner

Turn Every Website Visitor into a Qualified Lead

ChatGenius is an AI assistant that knows your entire product catalog. It engages visitors 24/7, answers their questions instantly, and captures leads — even while your team sleeps.

Request a Demo Explore Features
yourcompany.com/products/anti-egfr
ChatGenius Ask Our AI Online
Do you have an antibody for EGFR suitable for Western Blot?
Yes! We carry several anti-EGFR antibodies validated for WB. Our top pick is Cat# TA800101, a rabbit monoclonal with >50 citations. Would you like pricing details?
Yes please, and can I get a sample?
Absolutely! I can connect you with our sales team. Could you share your name and email so we can send you a quote and sample request form?
Lead captured — routed to sales
Ask anything about our products…
1.5M+
Products understood for a single client
24/7
Always-on multilingual support
1 line
Of code to go live
Minutes
From signup to first conversation

Trusted By

OriGene Biolog System Biosciences WatsonBio Stork BizGenius

“... It effectively understands the relationships among our 1.5 million products — functioning like an expert who has mastered our entire portfolio.” Read full testimonial

Xuan Liu Xuan Liu — SVP of Marketing and BD, OriGene Technologies

“... Acting as a 24hr round-the-clock support team, it offers instant, precise responses, enhancing website interactivity and converting visitors into customers.” Read full testimonial

Vinh Lam Vinh Lam — Associate Director of Marketing, System Biosciences
Features

Answer, Convert & Learn

Expert answers for your visitors, qualified leads for your sales team, and a record of every question for marketing.

Deep Product Knowledge

Understands relationships across your entire catalog — even millions of products — and answers like a domain expert who has mastered your full portfolio.

Your entire catalog, connected

Lead Capture Built In

Engages visitors in natural conversation and captures contact info at the right moment, turning chats into qualified leads for your sales team.

AC
Emily Carter
[email protected]
Routed to sales · captured at 2:14 AM

Multilingual 24/7 Support

Automatically responds in your visitor's language, covering every time zone without any staffing.

Hello 你好 Hola こんにちは Bonjour

Full-Site Search

When a question goes beyond the current page, ChatGenius searches your entire website to find the right answer.

searching yoursite.com…

Integrate into Your AI

Connect your chat log to Claude or ChatGPT and ask what your visitors want most.

Top visitor questions this month?
ClaudeChatGPT
Answer

Citation-Backed Answers

Integrates your company's citation data and references for accurate, convincing, trustworthy responses.

PDF Document Reading

Understands product manuals, datasheets, and spec sheets so it can answer from your existing documentation.

Preloaded Questions

Pass a visitor's site search straight into the chat, so it answers the moment the page loads.

Abuse Detection & Banning

Automatically identifies abusive behavior and bans bad actors to keep your assistant running smoothly.

Convert

Email Alerts for Your Team

Get an optional email summary of every conversation, sent to as many addresses as you like, so sales and support never miss a lead.

Competitor-Aware Responses

Smartly handles competitor questions, steering the conversation toward your strengths and differentiators.

Native to Your Site

Embed inline or as a floating window, with your colors, font and logo, so the assistant feels part of your brand.

SEO & Engagement Boost

Chat interactions keep visitors on your pages longer, increasing dwell time and boosting search rankings.

Learn

Q&A Log by Page

Every conversation is saved with the page it started on, the visitor's country and their thumbs-up or thumbs-down.

One-Click CSV Export

Export every question and answer for your knowledge center, FAQ or content plan.

Visitor Analytics

Visitors, conversations and questions over time, broken down by country and region.

AEO: Get Found in AI Search

Your visitors' real questions show what your pages should answer, so ChatGPT, Claude and other AI can find and cite you.

How It Works

Live in Three Simple Steps

No coding experience needed. Get your AI assistant running in minutes, not months.

1

Customize & Configure

Set custom instructions, tone, lead capture rules, and branding through the admin dashboard.

2

Connect Your Knowledge

ChatGenius automatically learns from your website. Optionally upload additional product data or FAQs to expand its knowledge.

3

Go Live & Capture Leads

Add one line of code to your site. Start converting visitors into leads immediately.

Deployment

Two Flexible Deployment Modes

Choose the integration that fits your website design perfectly.

Embedded Mode

Embed the assistant directly inside your product pages as a native page element. Perfect for product Q&A sections.

Floating Window

A sleek chat widget in the corner of every page. Available site-wide for instant help without leaving the current view.

Testimonials

Loved by Industry Leaders

See why companies trust ChatGenius to power their customer engagement and lead generation.

"The AI chatbot from BizGenius has been an absolute delight to implement on our website. It empowers both our customers and internal scientists to seamlessly inquire about products and their applications. The responses are remarkably accurate, comprehensive, and context-aware. What truly impressed us is that the chatbot not only answers questions related to the specific product page being viewed, but also intelligently retrieves relevant information from related product pages across our catalog. It effectively understands the relationships among our 1.5 million products — functioning like an expert who has mastered our entire portfolio.

This solution enables OriGene to support customers across all time zones, even when our teams are offline. We were also pleasantly surprised to see that customers in Asian countries can submit questions in their native languages, with answers automatically localized to their region.

It is difficult to imagine a more capable digital agent with such depth of knowledge and responsiveness. BizGenius has truly elevated our customer support experience."
Xuan Liu
Xuan Liu
SVP of Marketing and BD, OriGene Technologies
"ChatGenius has revolutionized our customer support and website engagement by leveraging our unique knowledge base for personalized, accurate assistance, significantly boosting customer satisfaction. Acting as a 24hr round-the-clock support team, it offers instant, precise responses, enhancing website interactivity and converting visitors into customers. We strongly recommend ChatGenius for businesses seeking to improve customer service, product support, and website engagement."
Vinh Lam
Vinh Lam
Associate Director of Marketing, System Biosciences
FAQ

Frequently Asked Questions

Everything you need to know about ChatGenius and how it can help your business.

ChatGenius is an AI-powered assistant platform that helps businesses convert website visitors into qualified leads. It engages visitors 24/7 with intelligent, multilingual conversations and captures their contact information automatically.

ChatGenius automatically crawls and learns from your website content. You can also upload additional product data, FAQs, or documents through the admin dashboard to expand its knowledge base.

ChatGenius automatically detects and responds in the visitor's language. It supports all major languages and provides multilingual support around the clock without additional configuration.

Setup takes just minutes. Configure your preferences in the admin dashboard, then add a single line of JavaScript to your website. No coding experience is required.

Yes. ChatGenius is designed to understand relationships across entire product catalogs, even those with millions of products. It answers like a domain expert who has mastered your full portfolio.

ChatGenius offers two modes: Embedded Mode, which places the assistant directly inside your product pages as a native element, and Floating Window Mode, which adds a chat widget in the corner of every page for instant site-wide help.

The assistant engages visitors in natural conversation and captures contact information at the optimal moment. Leads are automatically routed to your sales team, with optional email notifications for every conversation.

Yes. You can customize colors, fonts, logo, and layout to match your brand. The admin dashboard also lets you set custom instructions, tone, and lead capture rules.

ChatGenius uses competitor-aware response logic to smartly handle competitor-related questions, steering the conversation toward your company's strengths and differentiators.

Yes. The admin dashboard includes conversation analytics, chat history viewing, and CSV export capabilities so you can track performance and optimize your assistant.

Yes. Connect ChatGenius to ChatGPT or Claude with one link, then ask your AI about your visitors' questions, chat history and analytics, such as “What did visitors ask most last month?”

ChatGenius detects abusive messages, such as attempts to make it ignore its instructions, and automatically blocks the sender's IP address for 24 hours. You can also block an IP address permanently from the dashboard.

Ready to Turn Visitors into Leads?

Join leading companies using ChatGenius to engage customers, answer questions, and capture leads around the clock.

Schedule a Demo Log In to Dashboard