Turn Every Website Visitor into a Qualified Lead

ChatGenius is an AI chatbot that knows your entire product catalog. It engages visitors 24/7, answers their questions instantly, and captures leads — even while your team sleeps.

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ChatGenius Ask Our AI
Do you have an antibody for EGFR suitable for Western Blot?
Yes! We carry several anti-EGFR antibodies validated for WB. Our top pick is Cat# TA800101, a rabbit monoclonal with >50 citations. Would you like pricing details?
Yes please, and can I get a sample?
Absolutely! I can connect you with our sales team. Could you share your name and email so we can send you a quote and sample request form?
Lead captured — routed to sales

Trusted By

OriGene System Biosciences Stork BizGenius WatsonBio
Features

Everything You Need to Convert & Support

From intelligent product answers to abuse protection, ChatGenius handles it all so your team can focus on closing deals.

Lead Capture Built In

Engages visitors in natural conversation and captures contact info at the right moment, turning chats into qualified leads.

Deep Product Knowledge

Understands relationships across your entire catalog — even millions of products — and answers like a domain expert.

Multilingual 24/7 Support

Automatically responds in your visitor's language, covering every time zone around the clock without any staffing.

SEO & Engagement Boost

Visitors stay longer on your pages when they interact with the chatbot, increasing dwell time and boosting your search rankings.

Full-Site Search

When a question goes beyond the current page, ChatGenius searches your entire website to find the right answer.

Citation-Backed Answers

Integrates your company's citation data and references to formulate accurate, convincing, and trustworthy responses.

Email Notifications

Get an optional email summary of every conversation so your team never misses a lead or important customer question.

Competitor-Aware Responses

Smartly handles competitor-related questions, steering the conversation toward your strengths and differentiators.

Flexible Integration Modes

Embed as an inline element on your page or deploy as a floating chat window — your choice, zero friction.

Fully Customizable Style

Match your brand perfectly — customize colors, font family, logo, and more so the chatbot feels native to your site.

Powerful Admin Dashboard

Custom instructions, knowledge management, analytics, chat history viewing, and CSV export — all in one place.

Abuse Detection & Banning

Automatically identifies abusive behavior and bans bad actors to keep your chatbot safe and running smoothly.

PDF Document Reading

Reads and understands PDF files — product manuals, datasheets, spec sheets, and more — so the chatbot can answer questions from your existing documentation.

How It Works

Live in Three Simple Steps

No coding experience needed. Get your AI chatbot running in minutes, not months.

1

Customize & Configure

Set custom instructions, tone, lead capture rules, and branding through the admin dashboard.

2

Connect Your Knowledge

ChatGenius automatically learns from your website. Optionally upload additional product data or FAQs to expand its knowledge.

3

Go Live & Capture Leads

Add one line of code to your site. Start converting visitors into leads immediately.

Deployment

Two Flexible Deployment Modes

Choose the integration that fits your website design perfectly.

Embedded Mode

Embed the chatbot directly inside your product pages as a native page element. Perfect for product Q&A sections.

Floating Window

A sleek chat widget in the corner of every page. Available site-wide for instant help without leaving the current view.

Testimonials

Loved by Industry Leaders

See why companies trust ChatGenius to power their customer engagement and lead generation.

"The AI chatbot from BizGenius has been an absolute delight to implement on our website. It empowers both our customers and internal scientists to seamlessly inquire about products and their applications. The responses are remarkably accurate, comprehensive, and context-aware. What truly impressed us is that the chatbot not only answers questions related to the specific product page being viewed, but also intelligently retrieves relevant information from related product pages across our catalog. It effectively understands the relationships among our 1.5 million products — functioning like an expert who has mastered our entire portfolio."
Xuan Liu
Xuan Liu
SVP of Marketing and BD, OriGene Technologies
"ChatGenius has revolutionized our customer support and website engagement by leveraging our unique knowledge base for personalized, accurate assistance, significantly boosting customer satisfaction. Acting as a 24hr round-the-clock support team, it offers instant, precise responses, enhancing website interactivity and converting visitors into customers. We strongly recommend ChatGenius for businesses seeking to improve customer service, product support, and website engagement."
Vinh Lam
Vinh Lam
Associate Director of Marketing, System Biosciences
FAQ

Frequently Asked Questions

Everything you need to know about ChatGenius and how it can help your business.

ChatGenius is an AI-powered chatbot platform that helps businesses convert website visitors into qualified leads. It engages visitors 24/7 with intelligent, multilingual conversations and captures their contact information automatically.

ChatGenius automatically crawls and learns from your website content. You can also upload additional product data, FAQs, or documents through the admin dashboard to expand its knowledge base.

ChatGenius automatically detects and responds in the visitor's language. It supports all major languages and provides multilingual support around the clock without additional configuration.

Setup takes just minutes. Configure your preferences in the admin dashboard, then add a single line of JavaScript to your website. No coding experience is required.

Yes. ChatGenius is designed to understand relationships across entire product catalogs, even those with millions of products. It answers like a domain expert who has mastered your full portfolio.

ChatGenius offers two modes: Embedded Mode, which places the chatbot directly inside your product pages as a native element, and Floating Window Mode, which adds a chat widget in the corner of every page for instant site-wide help.

The chatbot engages visitors in natural conversation and captures contact information at the optimal moment. Leads are automatically routed to your sales team, with optional email notifications for every conversation.

Yes. You can customize colors, fonts, logo, and layout to match your brand. The admin dashboard also lets you set custom instructions, tone, and lead capture rules.

ChatGenius uses competitor-aware response logic to smartly handle competitor-related questions, steering the conversation toward your company's strengths and differentiators.

Yes. The admin dashboard includes conversation analytics, chat history viewing, and CSV export capabilities so you can track performance and optimize your chatbot.

Ready to Turn Visitors into Leads?

Join leading companies using ChatGenius to engage customers, answer questions, and capture leads around the clock.

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