ChatGenius is an AI chatbot that knows your entire product catalog. It engages visitors 24/7, answers their questions instantly, and captures leads — even while your team sleeps.
From intelligent product answers to abuse protection, ChatGenius handles it all so your team can focus on closing deals.
Understands relationships across your entire catalog — even millions of products — and answers like a domain expert who has mastered your full portfolio.
Engages visitors in natural conversation and captures contact info at the right moment, turning chats into qualified leads for your sales team.
Automatically responds in your visitor's language, covering every time zone without any staffing.
When a question goes beyond the current page, ChatGenius searches your entire website to find the right answer.
Pass a visitor's search query straight into the chat — it answers the moment the page loads. No retyping, no extra click.
Chat interactions keep visitors on your pages longer, increasing dwell time and boosting search rankings.
Integrates your company's citation data and references for accurate, convincing, trustworthy responses.
Get an optional email summary of every conversation so your team never misses a lead.
Route conversation and lead alerts to multiple addresses so your whole sales or support team stays in the loop.
Smartly handles competitor questions, steering the conversation toward your strengths and differentiators.
Embed inline on your page or deploy as a floating chat window — your choice, zero friction.
Customize colors, font, logo, and layout so the chatbot feels native to your brand and site.
Custom instructions, knowledge management, analytics, chat history, and CSV export — all in one place.
Automatically identifies abusive behavior and bans bad actors to keep your chatbot running smoothly.
Understands product manuals, datasheets, and spec sheets so it can answer from your existing documentation.
No coding experience needed. Get your AI chatbot running in minutes, not months.
Set custom instructions, tone, lead capture rules, and branding through the admin dashboard.
ChatGenius automatically learns from your website. Optionally upload additional product data or FAQs to expand its knowledge.
Add one line of code to your site. Start converting visitors into leads immediately.
Choose the integration that fits your website design perfectly.
Embed the chatbot directly inside your product pages as a native page element. Perfect for product Q&A sections.
A sleek chat widget in the corner of every page. Available site-wide for instant help without leaving the current view.
See why companies trust ChatGenius to power their customer engagement and lead generation.
"The AI chatbot from BizGenius has been an absolute delight to implement on our website. It empowers both our customers and internal scientists to seamlessly inquire about products and their applications. The responses are remarkably accurate, comprehensive, and context-aware. What truly impressed us is that the chatbot not only answers questions related to the specific product page being viewed, but also intelligently retrieves relevant information from related product pages across our catalog. It effectively understands the relationships among our 1.5 million products — functioning like an expert who has mastered our entire portfolio.
This solution enables OriGene to support customers across all time zones, even when our teams are offline. We were also pleasantly surprised to see that customers in Asian countries can submit questions in their native languages, with answers automatically localized to their region.
It is difficult to imagine a more capable digital agent with such depth of knowledge and responsiveness. BizGenius has truly elevated our customer support experience."
"ChatGenius has revolutionized our customer support and website engagement by leveraging our unique knowledge base for personalized, accurate assistance, significantly boosting customer satisfaction. Acting as a 24hr round-the-clock support team, it offers instant, precise responses, enhancing website interactivity and converting visitors into customers. We strongly recommend ChatGenius for businesses seeking to improve customer service, product support, and website engagement."
Everything you need to know about ChatGenius and how it can help your business.
ChatGenius is an AI-powered chatbot platform that helps businesses convert website visitors into qualified leads. It engages visitors 24/7 with intelligent, multilingual conversations and captures their contact information automatically.
ChatGenius automatically crawls and learns from your website content. You can also upload additional product data, FAQs, or documents through the admin dashboard to expand its knowledge base.
ChatGenius automatically detects and responds in the visitor's language. It supports all major languages and provides multilingual support around the clock without additional configuration.
Setup takes just minutes. Configure your preferences in the admin dashboard, then add a single line of JavaScript to your website. No coding experience is required.
Yes. ChatGenius is designed to understand relationships across entire product catalogs, even those with millions of products. It answers like a domain expert who has mastered your full portfolio.
ChatGenius offers two modes: Embedded Mode, which places the chatbot directly inside your product pages as a native element, and Floating Window Mode, which adds a chat widget in the corner of every page for instant site-wide help.
The chatbot engages visitors in natural conversation and captures contact information at the optimal moment. Leads are automatically routed to your sales team, with optional email notifications for every conversation.
Yes. You can customize colors, fonts, logo, and layout to match your brand. The admin dashboard also lets you set custom instructions, tone, and lead capture rules.
ChatGenius uses competitor-aware response logic to smartly handle competitor-related questions, steering the conversation toward your company's strengths and differentiators.
Yes. The admin dashboard includes conversation analytics, chat history viewing, and CSV export capabilities so you can track performance and optimize your chatbot.
Join leading companies using ChatGenius to engage customers, answer questions, and capture leads around the clock.